Privacy Policy

Last Updated: October 17, 2024

1. Introduction

CraftOwl.com (“we”, “our”, or “us”) is committed to protecting the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website CraftOwl.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect information that you provide directly to us when you:

• Register for an account
• Subscribe to our service
• Make a purchase
• Sign up for our newsletter
• Contact us for support

This information may include:

• Name
• Email address
• Billing information
• Payment card information (stored securely by our payment processor)

We also automatically collect certain information when you visit, use or navigate the Site. This information does not reveal your specific identity but may include:

• IP address
• Browser and device characteristics
• Operating system
• Language preferences
• Referring URLs
• Device name
• Country
• Location
• Information about how and when you use our Site

3. How We Use Your Information

We use the information we collect or receive:

• To provide, operate, and maintain our website
• To improve, personalize, and expand our website
• To understand and analyze how you use our website
• To develop new products, services, features, and functionality
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• To send you emails
• To find and prevent fraud

4. Sharing of Your Information

We may share your information with:

• Service providers and other third parties we use to support our business
• To comply with legal obligations
• To protect and defend our rights and property
• With your consent or at your direction

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access, update, or delete the information we have on you
• The right of rectification
• The right to object
• The right of restriction
• The right to data portability
• The right to withdraw consent

If you wish to exercise any of these rights, please contact us using the information provided at the end of this policy.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

8. Children’s Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any information on this Site.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@craftowl.com

CraftOwl.com