Frequently Asked Questions
Got a question and need an answer? Take a look at some of the common ones we get asked below.
Yes! When you sign up for our Unlimited Plan, you get access to all our images, which include Personal, Commercial, and POD licenses. Click here for more information on our license.
Nope. It’s called the Unlimited Plan for a reason. You can download as many SVGs as you want every month. You’d struggle to download them all in one month, though, as there are over 9,000 images. We add new images every week, too.
When you are signed in and have an active Unlimited Plan, you can click on any image page and download the file. When you click download, it will instantly download the SVG file onto your computer.
Of course. We’re here to help! Just get in touch and we’ll do our best to make everything right.
Yes, and we encourage it. We love hearing what people are looking for, so just get in touch on our contact page and let us know what you want to see, and we’ll add it to our list of designs to make.
We get it. No hard feelings. You can cancel at any time. Just log in to your account, and you can edit your subscription from there. You can continue to use all the files you‘ve downloaded up until then, and we hope you’ll be back in the future!
The process of removing the background and converting these images into an SVG means that occasionally, some errors happen, and what looks like a mistake gets put into the final design file. If you find anything that you think is an error in a design, get in touch, and one of our designers will make it right!
Sadly, we don’t have the capacity to offer custom designs to everyone. But we love going above and beyond for our customers. If you’re on the Unlimited Plan and want something specific, get in touch, and we’ll do our best to accommodate you.